Terms of Service

PitchBlaze Pte. Ltd. · UEN 202417365K · Last updated: 21 July 2026

1. Agreement

These Terms of Service ("Terms") govern your access to pitchblaze.pro and the professional marketing services provided by PitchBlaze Pte. Ltd. ("PitchBlaze", "we", "us"), a company registered in Singapore at 35 Kerbau Road, #02-03, Singapore 219168 (UEN 202417365K). By accessing the website, submitting an enquiry, or engaging our services, you agree to these Terms. If you do not agree, do not use the website or services.

Specific client engagements are also governed by signed proposals, statements of work ("SOW") or master service agreements. Where a signed contract conflicts with these Terms, the signed contract prevails for that engagement. These Terms remain applicable to website use and general agency relationship matters not covered in a signed contract.

2. Services description

PitchBlaze provides professional B2B marketing services including campaign strategy, discovery and briefing, audience research, creative pitch and concept development, paid and organic activation, creative testing, performance review, content direction and AI-assisted workflows under human strategy and review. We operate as a marketing agency from our studio on Kerbau Road, Little India, Singapore.

We are not a software product vendor, not a follower-selling or bot engagement service, not an income or training course provider, and not a push-notification SaaS company. Service descriptions on our website are general information; binding scope is defined in signed proposals.

3. Brand name meanings

"Pitch" refers to campaign and go-to-market brief work and the creative pitch process — not a pitch-deck SaaS, baseball, musical pitch or sales-spam software. "Blaze" refers to controlled high-intensity pitch craft with human approval on our studio floor — not fire-safety services, pyrotechnics, cannabis or crypto branding, or wildfire marketing hype. The pitchblaze.pro domain and .pro TLD are branding only and do not denote a regulated professional certification beyond our ACRA registration.

4. No guaranteed outcomes

Marketing outcomes depend on market conditions, budget, creative execution, platform policies, offer quality, competitive dynamics and audience response. PitchBlaze does not guarantee specific sales figures, revenue targets, follower counts, viral reach, growth rates, cost-per-acquisition figures, return on investment or similar performance metrics unless explicitly stated in a signed SOW with defined measurement methodology — and even then, external market factors may prevent achievement.

Case studies, examples and metrics on our website and pitch board are illustrative and anonymised where used. They are not promises of future performance. Past results do not predict future results. We state this plainly because responsible agency practice requires honesty about attribution limits and week-two campaign fatigue.

5. AI-assisted workflows

Generative AI, marketing automation, AI analytics and related tools support our team but do not replace human strategy, legal review, brand judgment or platform compliance checks. Clients acknowledge that AI-generated drafts may contain errors, bias or policy risks and require human approval before publication. PitchBlaze works on lawful, platform-compliant promotions — not bots, fake engagement, covert manipulation or prohibited content.

Clients may request information about AI tools used on their engagement. Sensitive data handling is described in our Privacy Policy and client contracts.

6. Client responsibilities

Clients and enquiry contacts agree to provide accurate information, lawful brief materials, timely feedback and necessary approvals. Clients are responsible for the legality of their products, services and claims that we promote. Clients must not instruct PitchBlaze to create misleading, defamatory, infringing or platform-prohibited content.

Delays in client input, approval or asset delivery may affect timelines without liability to PitchBlaze. Clients must maintain appropriate rights to materials they supply (imagery, logos, testimonials, data). Clients indemnify PitchBlaze against third-party claims arising from unlawful client materials or instructions that violate platform policies — see Section 12.

7. Fees, payment and media spend

Agency fees are quoted in Singapore Dollars (SGD) unless otherwise stated. Invoices are due per agreed payment terms in the proposal or SOW. Late payment may incur suspension of services and interest as permitted by law. Advertising media spend is typically billed separately, reimbursed, or paid directly by the client to platforms — as specified in the contract.

Indicative price ranges on our website are not offers; binding fees require a written proposal. Expenses (stock assets, research panels, travel if agreed) are billed at cost or per contract terms.

8. Intellectual property

Upon full payment of applicable fees, agreed deliverables (creative, copy, reports as defined in the SOW) transfer to the client as specified in the contract — typically upon final payment, exclusive licence or assignment as documented. PitchBlaze retains ownership of pre-existing methodologies, templates, internal tools, anonymised portfolio rights and know-how unless restricted in writing.

Raw working files, AI prompt logs and internal drafts may remain PitchBlaze property unless the SOW explicitly includes them. Third-party licensed assets (fonts, stock, platform elements) remain subject to their licences.

9. Confidentiality

Both parties will treat non-public business information received from the other as confidential, using reasonable care, and disclose it only to personnel and subcontractors who need to know for the engagement — subject to standard exceptions: information that is public without breach, independently developed, rightfully received from a third party, or required by law (with notice where permitted).

Confidentiality obligations survive termination for the period stated in the contract or, if unstated, a reasonable period for agency engagements.

10. Limitation of liability

To the maximum extent permitted by Singapore law, PitchBlaze's total aggregate liability arising from or related to an engagement or these Terms is limited to the fees paid by the client to PitchBlaze for that specific engagement in the twelve months preceding the claim. We are not liable for indirect, consequential, special, punitive or incidental losses, including lost profits, lost revenue, loss of goodwill, or platform account suspensions and algorithm changes beyond our reasonable control.

Nothing in these Terms excludes liability that cannot be excluded under Singapore law (including fraud or death/personal injury caused by negligence where applicable).

11. Warranties disclaimer

Website content and general service descriptions are provided "as is" for information. Except as expressly stated in a signed SOW, PitchBlaze disclaims implied warranties to the extent permitted by law. We warrant that services will be performed with reasonable skill and care consistent with professional marketing agency standards.

12. Indemnity

Clients agree to indemnify and hold harmless PitchBlaze, its directors, officers and employees from claims, damages, losses and expenses (including reasonable legal fees) arising from: (a) client materials, products or instructions; (b) breach of these Terms or a SOW by the client; (c) violation of third-party intellectual property or platform policies due to client-provided content or directions; (d) unlawful promotions the client directed us to produce despite our reasonable objections documented in writing.

13. Termination

Either party may terminate an engagement per the termination clause in the signed contract. Where no signed contract exists, either party may cease discussions at any time. On termination, the client pays for work completed and non-cancellable third-party costs incurred to date. Sections on confidentiality, intellectual property, limitation of liability, indemnity, governing law and dispute resolution survive termination.

14. Website use

You may browse pitchblaze.pro for lawful purposes. You may not scrape, crawl, reverse-engineer, interfere with security, introduce malware, attempt unauthorised access, or use automated means to harvest content or personal data from the site. Unauthorised use may result in blocked access and legal action.

Website content is copyright PitchBlaze Pte. Ltd. unless otherwise noted. You may link to our pages with accurate attribution; you may not imply endorsement without permission.

15. Third-party platforms

Advertising, analytics, hosting and social media platforms have their own terms and policies. PitchBlaze is not responsible for policy changes, account suspensions, ad rejections, delivery limitations or algorithm shifts by third parties. We will use reasonable skill to comply with known policies when managing campaigns but cannot control platform decisions.

16. Force majeure

Neither party is liable for failure or delay due to events beyond reasonable control — including natural disasters, pandemic restrictions, government actions, widespread internet outages, or platform outages — provided the affected party notifies the other promptly and uses reasonable efforts to resume performance.

17. Governing law and disputes

These Terms are governed by the laws of Singapore. Disputes shall be subject to the exclusive jurisdiction of the Singapore courts, unless the parties agree in writing to mediation or arbitration in Singapore.

18. Changes to these Terms

We may update these Terms by posting a revised version on this page with an updated date. Material changes affecting active clients will be communicated through project channels where appropriate. Continued website use after changes constitutes acceptance where permitted by law.

19. Contact

PitchBlaze Pte. Ltd.
35 Kerbau Road, #02-03, Singapore 219168
Email: [email protected]
Phone: +65 6721 4380
UEN: 202417365K