Privacy Policy

PitchBlaze Pte. Ltd. · UEN 202417365K · Last updated: 21 July 2026

1. Introduction and scope

This Privacy Policy explains how PitchBlaze Pte. Ltd. ("PitchBlaze", "we", "us", "our") collects, uses, discloses, stores and protects personal data when you visit pitchblaze.pro, submit an enquiry, engage our marketing agency services, or otherwise interact with us. We are a professional B2B marketing agency registered in Singapore at 35 Kerbau Road, #02-03, Singapore 219168 (UEN 202417365K). We provide campaign strategy, creative pitching, go-to-market activation, audience research, content direction, performance marketing and related services to client organisations.

We comply with the Personal Data Protection Act 2012 ("PDPA") of Singapore and applicable subsidiary legislation. This policy applies to personal data we control as an organisation. Client contracts may include additional data handling terms for campaign materials and audience data supplied by clients; where those terms conflict with this policy for a specific engagement, the contract prevails for that engagement.

By using our website or services, you acknowledge that you have read this policy. If you do not agree, please do not submit personal data through our forms or engage our services. Questions may be directed to our Privacy Officer (see Section 8).

2. Personal data we collect

We may collect the following categories of personal data depending on how you interact with us:

Identity and contact data: name, job title, organisation, business email address, phone number, billing address and correspondence address.
Enquiry and communication data: messages submitted through our contact form, email threads, meeting notes, pitch review requests and service interest selections.
Contract and billing data: proposal references, invoice details, payment records, tax identifiers where required, and purchase order information.
Client project data: brief materials, audience research inputs, creative assets, campaign performance data, platform credentials (where clients grant access), and feedback you or your organisation provide during engagements.
Website and technical data: IP address, browser type and version, device type, operating system, referring URL, pages viewed, session duration, and similar analytics data when you consent to non-essential cookies.
Consent records: cookie consent choices, PDPA consent checkbox records from forms, and marketing communication preferences.

We do not knowingly collect personal data from individuals under 18 years of age. Our services are directed at business clients. If you believe we have inadvertently collected data from a minor, contact the Privacy Officer and we will delete it promptly where required by law.

Where possible, we collect personal data directly from you or your authorised representatives. We may receive data from referral partners or publicly available business sources (e.g. company websites) when initiating B2B outreach — always in accordance with applicable law and our legitimate interests in operating a professional services firm.

3. Purposes of collection and legal bases

We collect and use personal data for the following purposes:

To respond to enquiries, pitch review requests and contact form submissions;
To deliver marketing agency services under contract, including campaign planning, creative development, activation and reporting;
To issue proposals, statements of work, invoices and account statements;
To manage client relationships, project communications and service quality;
To comply with legal, regulatory, tax and accounting obligations in Singapore;
To improve our website, services and internal processes through aggregated analytics (with consent where required);
To send relevant agency updates, service information or event invitations where permitted and with appropriate consent;
To establish, exercise or defend legal claims;
To detect, prevent and address fraud, security incidents or misuse of our website.

Under the PDPA, we rely on consent (e.g. unchecked PDPA consent on our contact form, cookie banner choices), contractual necessity (delivering services you engage us for), legal obligation (tax and record-keeping), and legitimate interests (operating and improving a professional marketing agency, B2B relationship management) where applicable and balanced against your rights.

You may withdraw consent for specific processing where consent is the basis — subject to legal or contractual limits. Withdrawal may affect our ability to continue an engagement or respond to enquiries.

4. Use of AI and marketing tools

PitchBlaze uses AI-assisted workflows as part of our marketing agency practice. Generative AI tools, AI analytics platforms, marketing automation systems and similar services may process brief excerpts, copy drafts, research summaries, anonymised performance data or other materials to support drafting, research and reporting. Human strategists review outputs before client delivery or publication.

We do not upload sensitive personal data (e.g. national identification numbers, health data, financial account details of individuals) to public AI models without explicit client consent and a documented risk assessment. Clients may request disclosure of AI tools used on their engagement. We select vendors with reasonable security practices but cannot control all third-party model behaviour — see Section 9 on cross-border transfers.

AI processing supports our services; it does not replace our obligations under the PDPA or our responsibility as data intermediary/controller depending on the engagement structure.

5. Disclosure to third parties

We may disclose personal data to the following categories of recipients where necessary for the purposes in Section 3:

Hosting, email and infrastructure providers that operate our website and business systems;
Analytics vendors (only where you have consented to analytics cookies);
Advertising and social media platforms when managing client campaigns on your instruction;
Creative production, research, translation or specialist subcontractors bound by confidentiality;
Professional advisers including lawyers, accountants and auditors;
Payment processors and banks for invoicing and receipts;
Regulatory authorities, courts or law enforcement when required by Singapore law or valid legal process.

We do not sell personal data. We do not share enquiry data with unrelated third parties for their marketing. Client campaign data is shared with advertising platforms only as needed to deliver agreed services and in accordance with client instructions and platform terms.

Where we act as a data intermediary processing personal data on a client's instructions (e.g. audience lists for a campaign), the client's privacy terms and platform policies also apply.

6. Marketing communications

We may send agency updates, service announcements or invitations to events where permitted under the PDPA — typically where you are an existing client, have consented, or where soft opt-in applies to similar services. Every marketing email includes an unsubscribe mechanism. You may also contact the Privacy Officer to opt out.

We do not use personal data for unrelated third-party advertising. Our own campaigns for PitchBlaze follow the same lawful, platform-compliant standards we advise clients on — no bots or fake engagement.

7. Retention

We retain personal data only as long as necessary for the purposes collected or as required by law:

Website enquiry records: up to 24 months from last contact unless an engagement proceeds;
Client project files and correspondence: duration of engagement plus up to seven years for legal, accounting and dispute resolution purposes unless a shorter period is agreed in writing;
Cookie consent records: six months from last update, aligned with our cookie banner;
Marketing subscription records: until unsubscribe or withdrawal of consent;
Server logs and security records: typically up to 12 months unless needed for incident investigation.

When data is no longer required, we delete or anonymise it using reasonable measures. Anonymised aggregated data may be retained for internal analysis without identifying individuals.

8. Privacy Officer and contact

Our Privacy Officer handles access requests, corrections, consent withdrawals and privacy complaints.

Privacy Officer: PitchBlaze Pte. Ltd.
Email: [email protected]
General enquiries: [email protected]
Address: 35 Kerbau Road, #02-03, Singapore 219168
Phone: +65 6721 4380

We aim to respond within 30 days. If your concern is unresolved, you may contact the Personal Data Protection Commission (PDPC) of Singapore.

9. Cross-border transfers and sub-processors

Cloud hosting, email delivery, analytics, AI tools, advertising platforms and collaboration software may store or process personal data outside Singapore, including in the United States, European Union, Australia and other jurisdictions where our vendors operate. Transfers are made for the purposes in Section 3 and subject to contractual safeguards, vendor security assessments and applicable PDPA transfer requirements where relevant.

A current list of material sub-processors is available on request to clients and enquiry contacts. We update vendors periodically and will reflect material changes in client contracts where required.

10. Cookies and similar technologies

Our website uses cookies and local storage. Strictly necessary cookies support site function and security. Analytics cookies are used only with your consent via our cookie banner. Consent choices are stored locally for six months. For full detail, see our Cookie Policy.

11. Security

We implement reasonable administrative, technical and physical safeguards appropriate to a marketing agency handling business contact data and client campaign materials — including HTTPS encryption, access controls, password policies, limited staff access on a need-to-know basis, and secure disposal practices. No method of transmission or storage is completely secure; we respond to suspected incidents in line with applicable law and will notify affected parties where required.

Clients should not send confidential credentials through unencrypted channels. We will agree secure transfer methods for sensitive campaign assets in statements of work.

12. Your rights under the PDPA

Subject to exceptions under the PDPA, you may:

Request access to personal data we hold about you;
Request correction of inaccurate or incomplete personal data;
Withdraw consent for processing based on consent (with legal/contractual consequences explained);
Enquire about our data protection practices.

We may charge a reasonable fee for manifestly unfounded or excessive access requests as permitted by law. We may refuse requests that compromise others' privacy, are legally privileged, or are otherwise exempt.

13. Third-party links

Our website may link to third-party sites (e.g. social platforms, advertising policies). We are not responsible for their privacy practices. Review their policies before submitting personal data.

14. Changes to this policy

We may update this Privacy Policy to reflect legal, technical or business changes. Material updates will be posted on this page with a revised "Last updated" date. Continued use of the website after changes constitutes acknowledgement where permitted by law. For active client engagements, we will notify material changes through project channels where appropriate.

15. Governing law

This Privacy Policy is governed by the laws of Singapore. Disputes relating to personal data handling may be subject to the jurisdiction of the Singapore courts and the PDPC's regulatory framework.